Case studies – Proekspert

A scalable B2B portal API for Nordic telecom company

prodmin — Wed, 22 Sep 2021 10:19:00 +0000

Our client is a top Nordic telecom that provides extensive services to a wide variety of customers, from consumers to large businesses. Most of our client’s large B2B customers were using an already available self-service portal. The portal had multiple functionalities supporting the management of a large number of subscriptions. The problem for B2B customers was that managing a one-thousand...

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Next-gen thermostat development for a global partner

prodmin — Mon, 13 Sep 2021 13:03:43 +0000

A global electric floor heating thermostat manufacturer wanted to stay ahead of the competition by introducing a next-generation version of an already successful product line. The company’s market-leading thermostat already had a touch screen and the device was configurable with a smartphone app. But with ambitions to be the preferred choice for both installers and end-users, it was only natural...

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Cloud migration and CX modernization for a global partner

prodmin — Sun, 27 Jun 2021 10:15:00 +0000

Due to extensive business growth, a leading player in home heating began to outgrow its existing online service platform that allows homeowners and installers to control heat pumps from anywhere. This started to negatively affect customer feedback. The company sought a strategic partner to help improve and optimize the control and monitoring of remote ground-source heat pumps.

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Scalable platform for frequency converters

prodmin — Fri, 25 Jun 2021 10:30:00 +0000

Danfoss drives are top performers in heavy-duty industrial applications in industries such as marine and offshore, HVAC, mining and minerals, chemical, water and wastewater, refrigeration, food and beverage, cranes and hoists, and lifts and escalators. Due to growth, Danfoss needed to develop a new generation of variable speed drive solutions for motion control and frequency converters.

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Identifying issues in getting identification documents

prodmin — Fri, 28 May 2021 07:19:36 +0000

Every year, the Estonian Police and Border Guard Board (PPA) issues about 500,000 new documents. All Estonian citizens use the service, as well as foreigners who apply for residence permits or alien passports. The ID card application service must be accessible, understandable, and trouble free, since this service may be the only touchpoint for citizens’ contact with the police.

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Technology evaluation for cloud data and analytics platform

prodmin — Wed, 28 Oct 2020 13:56:26 +0000

Luminor was challenged with choosing the right data warehouse platform to serve them for years to come. They were faced with numerous modern cloud technologies on the market, a deadline set in stone, and internal resources already engaged for the next nine months. Luminor wanted to make its choice with maximum confidence, avoiding endless customization of the chosen technology and unknowable...

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Production-line weighing system modernization

prodmin — Wed, 17 Jun 2020 17:46:16 +0000

A 15-year-old production-line weighing system stopped itself on a weekly basis, resulting in inaccuracy in products’ unit weights and missing production line information. Since data concerning weight was of poor quality, it provided limited insight for post-production analysis. The weighing system did not integrate with any other systems, and two to three hours of human labor was needed on a daily...

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A brand strategy for a healthcare provider

prodmin — Fri, 05 Apr 2019 08:05:00 +0000

The Wound Clinic ( Haavakliinik) service provides specialized care for wounds, filling a gap in the Estonian market for healthcare services. Wounds can have many causes, some more difficult to identify than others, and finding effective treatment is not always easy. The state-run process can be slow and often unreachable as the state healthcare system doesn’t provide many options for patients.

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A messaging system for the financial industry

prodmin — Thu, 03 Jan 2019 22:01:37 +0000

The client knew of Proekspert’s excellent references. That is why, when the need arose for a universal message handling system that would help in developing a stronger profile and reaching more key clients on the market, they decided to contact us. The bank required a message handling system to send customers notifications of payments received. The challenges: The system had to use the same format...

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Linak’s app to control adjustable beds

prodmin — Tue, 04 Dec 2018 14:47:43 +0000

Although Linak already offered wireless remote controls for their drives, it turned to Proekspert to create an app so users could control beds from an iPhone or tablet computer. Priit Rebina, Proekspert’s lead software developer, was tasked with design and user experience. “Part of my job is to think through – and make sure we prevent – all the crazy scenarios that seem like they could never...

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